At MyWishDesign, we are committed to delivering your order safely and efficiently, wherever you are in the world. We work with reliable international shipping partners to ensure your package arrives in excellent condition.

1. Processing Time​

Orders are typically processed within 1–3 business days​ after payment confirmation. During busy seasons or promotional periods, processing may take slightly longer. Once your order has been shipped, you will receive an email notification with tracking details.

2. Shipping Options & Delivery Times​

We offer several shipping methods to suit your needs. Estimated delivery times vary based on your location and the option selected at checkout:

Please note that these are estimated times and actual delivery may vary due to customs procedures or unforeseen delays.

3. Shipping Costs​

Shipping fees are calculated based on your shipping address and chosen method at checkout. Occasionally, we offer free shipping promotions, which will be clearly advertised on our website.

4. Customs, Duties & Taxes​

International shipments may be subject to import duties, taxes, or customs clearance fees imposed by your country’s authorities. These charges are the responsibility of the recipient and are not included in our shipping fees. We recommend checking with your local customs office for potential additional costs.

5. Packaging​

All orders are carefully packaged to protect your items during transit. Garments are folded neatly and placed in protective bags, while hats are packed securely to retain their shape.

6. Lost or Delayed Shipments​

If your tracking shows no updates for an extended period or your package appears lost, please contact us at mywishdesign@outlook.com​ with your order number. We will work with the carrier to locate your shipment or arrange a replacement if necessary.

7. Address Accuracy​

Please ensure your shipping address is entered correctly at checkout. MyWishDesign is not responsible for delays or losses resulting from incorrect or incomplete addresses.

We strive to make shipping and handling as transparent and reliable as possible, so you can enjoy your MyWishDesign pieces without unnecessary worry.